
service cloud

SERVICE QUICKER
ACROSS CHANNELS
Customer Benefits
Get answers quickly
Build trust
Team Benefits
Collaboration across teams and departments
Contextual suggestions from the knowledge base
Company Benefits
Organization-wide alignment on customer service
Transparency on service KPIs – in the office or in the field
Identification of areas for RnD, product, and services improvement
SERVICE CLOUD SERVICES
Strategic Consultancy
Choose the best Salesforce solution for your needs and cut through the complexity of licensing, editions, and future developments
Database Migration & Management
Improve the quality of your existing data for better clarity and accuracy
Upload new data and use us as an extension of your in-house resources
Quick Start & Implementation
Customize out-of-the-box functionality to your unique business processes
Design the database structure that’s right for you and avoid downtime and technical overhead
Automate your business processes and approvals, reflecting your organizational hierarchy, to focus on things that matter most
Administration
Offload your daily database operations and benefit from experienced administrators
Build management dashboards and reports for real time insights and data-driven strategic decisions
Build mailing lists to boost your sales team success
Update and manage customer information to act on data you trust
Data Integration
Integrate your ERP with Salesforce for smoother lead-to-delivery operation
Trainings & Workshops
Maximize user adoption to streamline your data and processes
Train your admins to transfer knowledge and build your Salesforce capacity