Salesforce Sales & Service Clouds - full view of your customers
Sales Cloud – The World’s Leading and Smartest CRM
With Sales Cloud your organization will
- sell smarter – having all customer information in front of you
- sell faster – from leads to closed won opportunities
- sell to the right person – focus only on qualified leads and extend relationship with current customers
- sell from every device – mobile, tablet or desktop
- have transparent view and reports justifying all efforts
With implementation, support and best practices from Begital Sales Cloud Consultants your organization can turn into a real customer-focused enterprise.
Service Cloud – The World’s Leading Service Platform
With Service Cloud your organization will:
- transform its customer service into a faster customer-favourite department – online or field
- offer relevant and connected self-service to customers and partners
- master the social customer service – messaging, social, web and app
- transform internally organization-wide service
- have transparent reporting on service KPIs
With implementation, support and best pracitices from Begital Service Cloud Consultants your organization can turn into a real customer-faced enterprise.
Begital Salesforce Sales & Service Experience
Certified Salesforce.com Sales Cloud and Service Cloud Consultant, Administrators, Data Architecture & Management Designer and Platform App Builder
15 years experience
Germany, Belgium, France, Netherlands, UK, Poland, Bulgaria, Romania, Turkey, Morocco
MNCs, SMEs and NGOs
Salesforce CRM Services
Salesforce Sales and Service Clouds
Manage sales like never before and have your customers’ data (purchases, service history, etc.) in front of you anytime on any device.
Your Customers: receive timely an adequate offers matching their needs.
Your Organization: increases lead quality and scoring while reducing sales cycle time and costs.
Your Team: opens and closes sales with easily accessible account and contact information and historical data on the go. Easily collaborates with Marketing department and others for providing the best offers possible and increase revenue.
Your Customer’s: their problem is identified, receive a fast reply, stay satisfied and will buy from you again.
Your Organization: creates new and sustainable service experience for your customers, one that they will enjoy, satisfy them better and increase their return to you. The collected data gives you insights for business decisions and product development.
Your Team: is more productive, saves time and costs on processing while getting structured and right information for the individual customer. Also, your team collaborates seamlessly with Marketing and Sales.